independence blue cross
Member retention and resources
Medicare Meet Up

Low Income Subsidy (LIS) webinar recording

Thank you for joining the Medicare Meet-Up on New Member Experience and LIS. We hope you learned a lot and are ready to apply the knowledge to help your clients through the information shared about the following topics:

  • Member Experience
  • Keep your book of business by staying in constant communication with members anduse the resources to answer their questions
  • Extra Help: Low Income Subsidy (LIS)
  • Why, what, and how it can grow your business
  • Enrollments Periods
  • Determine which enrollment periods are available to the members Marketing guidelines for Open Enrollment Period (January 1 – March 31)

If you missed the webinar or want to review it, please click below.

You can also review the Medicare Meet Up: LIS links and contacts mentioned in the webinar.

The document includes information on:

  • Resources for members, including member materials
  • IBX Care cards
  • LIS and PACE applications
Member communication

Value-based provider: Patina
Patina is one of our preferred primary care providers, who brings a new type of experience to Independence Blue Cross (IBX) members and is a great option for your clients. Patina Health provides innovative and personalized primary health care solutions to enhance member’s well-being. Their mission is to empower individuals to take control of their health journey through cutting-edge technology, compassionate care, and a commitment to excellence. They focus on building lasting relationships with their patients, understanding their unique needs, and working together to achieve optimal health outcomes.

The best part is that their care comes right to the member, in the comfort and convenience of home or wherever they are, through both virtual and in-home visits. Whether members are active and healthy or managing more complex conditions, Patina is there for them (including 24/7 if care is needed after normal business hours).

  • A dedicated, physician-led care team includes a primary care practitioner, a health champion, and a nurse champion, who deliver high-quality care.
  • Support for total health and well-being. Patina supports physical, emotional, and social needs.
  • Easy access, immediate appointments. Reach the care team anytime through easy-to-use web and mobile apps, phone, or chat.

Patina primary care is available at no extra cost beyond the standard in-network primary care physician copay. Learn more about Patina.

If you worked previously with Patina, please complete the survey to help Patina improve how they share updates, what resources are valuable to you, how you engage with your clients about Patina, and more.

Have questions? Need information?

We’re ready and happy to help. Contact the BMRC today.
Call us today at 1-888-234-3313,
Email us at,
Visit the Broker Resources for all the resources to sell BLUE.
BMRC Hours of Operation:
Monday through Friday 8:30 a.m. to 5:00 p.m.

The information on this website is for agent use only and not intended for the general public.

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