Reminder: Kroger pharmacy is back in-network!
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Reminder: Kroger pharmacy is back in-network!

Kroger pharmacy is back in our MA and PDP network Effective February 5, 2025, Kroger and its affiliated pharmacies are back in-network. We’re excited to share that Kroger and its affiliated pharmacies have rejoined our Medicare Advantage (MA) and Prescription Drug Plan (PDP) network as standard retail pharmacies effective February 5, 2025. Kroger is in-network…

Penn Medicine has joined the Devoted Health Network!
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Penn Medicine has joined the Devoted Health Network!

Penn Medicine is in network effective 5/1/2025. Give your clients the exceptional care they deserve with Devoted Health’s extensive network, with top-tier Penn Medicine facilities like: Everyone wins with great benefits and top-notch service! Our local support leaders are committed to helping you with community and provider-partner introductions, ordering materials and scheduling events, resolving member…

Reminder: Upcoming changes to the DST-SEP process.
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Reminder: Upcoming changes to the DST-SEP process.

Per direction from The Centers for Medicare and Medicaid Services (CMS), the Special Election Period for Individuals Affected by a Government Entity-Declared Disaster or Other Emergency (also known as the DST-SEP) election process will change effective April 1, 2025. In addition to changes for affected individuals (“customers”), there will be changes to how you, our…

CMS Announces 15 Additional Drugs for Medicare Price Negotiation
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CMS Announces 15 Additional Drugs for Medicare Price Negotiation

CMS Announces 15Additional Drugs forMedicare Price Negotiation In This Edition: 15 Drugs Selected for Second Round of Negotiations Under the Medicare Drug Price Negotiation Program CMS recently announced the 15 Part D drugs selected for the second round of negotiations under the Medicare Drug Price Negotiation Program. Negotiations with participating manufacturers of the 15 selected…

Essence Flex Spend Mobile AppDownload
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Essence Flex Spend Mobile AppDownload

As your members start using their Flex Card, it’s important that members shopping locally for OTC items are familiar with the Essence Flex Spend App.  This App allows members to check their OTC balance, find approved retailers and verify if items are approved with the bar code scanner function. To view the Essence Flex Spend…

JANUARY AGENCY NEWSLETTER
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JANUARY AGENCY NEWSLETTER

JANUARY AGENCY NEWSLETTER Updates to Sub-Agency Contracting Exciting Update for 2025: Simplified Onboarding Process for Downline Agencies As part of our updated processes for 2025, sub-agency contracts will no longer be required to onboard your downline agencies. Instead, as part of the new process, we will simply reach out to you for approval as the…

Wellcare: Product Pointer – Important Reminders for 2025 Plan Benefits
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Wellcare: Product Pointer – Important Reminders for 2025 Plan Benefits

Important Reminders for 2025 Plan Benefits Attention Valued Partner, With the new year underway, we would like to provide you with a few important reminders to help you assist your members in utilizing their 2025 plan benefits. Topics for your attention today include: Pharmacy Processing Information and Medicare Prescription Payment Plan (M3P) Reminders Wellcare Spendables…

Helping Our Clients Transition to the FitOn Health Program
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Helping Our Clients Transition to the FitOn Health Program

Helping Our Clients Transition to theFitOn Health Program As our members begin navigating their gym activity in 2025, we are aware of common member inquiries regarding FitOn customer service, account registration, and access to their preferred gyms/classes. The following suggestions and resources should help navigate these common inquiries to ensure a smooth transition to FitOn…

Highmark | Critical Network Updates: Main Line Health, The Ohio State University Health System, Lifeline Medical Associates
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Highmark | Critical Network Updates: Main Line Health, The Ohio State University Health System, Lifeline Medical Associates

Critical Network Updates: Main Line Health,The Ohio State University Health System,Lifeline Medical Associates In This Edition: Effective January 1, 2025, Highmark Medicare Advantage members no longer have in-network access to Main Line Health physicians and facilities. Members impacted by this disruption received communications from Highmark in early October, alerting them to the possibility of Main…

Important Update Regarding Sharon Regional Health System
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Important Update Regarding Sharon Regional Health System

Highmark is aware that Steward Health Care has announced they will be closing some or all the facilities at Sharon Regional Health System in northwest Pennsylvania. According to the closure notice filed, the effective date will be January 6, 2025. Highmark has been closely following discussions and developments related to this matter, anticipating the impact…