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Use HealthSpring’s self-service Medicare/Medicaid lookup tool
Medicare/Medicaid lookup tool Are you using this quick and easy self-service tool? Have you used HealthSpring’s Medicare/Medicaid lookup tool? This convenient self-service tool makes it easy to verify whether a client is eligible for Medicare and/or Medicaid. It is available on HealthSpringforBrokers.com. To access the tool, locate the Tools menu on the homepage and select…
Humana Training Reminders for AEP Readiness
Humana’s AEP Readiness Checklist Is Here AEP will be here before we know it. Humana has shared several important training reminders to help external partner agents prepare for member questions, enrollment conversations, and the 2027 selling season. Here is what you need to complete or review: 1. Complete PY27 Certification or Recertification Humana’s PY27 Annual…
Aetna Updates the Process for Member-Initiated AOR Requests
Important Aetna AOR Changes Aetna has announced an important change to the process for member-initiated Agent of Record, or AOR, requests. Effective September 1, members can no longer request an AOR change by calling Aetna Member Services. Members who want to change their AOR must submit the request directly to Aetna Medicare Broker Services using…
2027 Pennie Broker Certification Training is Now Live!
The free 2027 Pennie Broker Certification Training is now available! You can access the training by going to this link. All returning Pennie Certified Agents must complete this annual certification training by November 30, 2026. There will be no deadline extensions. New Agents should follow the link and follow the outlined steps to create your Pennie and…
WV Medigap Updates & 2027 Scope of Appointment Changes
You must be logged in to view this content Highmark Federal Markets What’s New:WV Medigap Updates & 2027 Scope of Appointment Changes Updated WV Medigap Conversion Rules for MAPD Members Based on approved applications with the state of West Virginia, Highmark has aligned its allowable Guaranteed Issue enrollment rights based on federal rules and state-specific…
Wellabe Announces New Q4 Ancillary Sales Incentives for Agents
Wellabe’s New Q4 Ancillary Sales Incentives for Agents Wellabe has introduced new incentive opportunities that can help agents earn additional income while addressing clients’ ancillary coverage needs during AEP. From a tiered fourth-quarter incentive to a limited-time October bonus, agents have multiple ways to earn more from qualifying Hospital Indemnity, Short-term Care, Critical Illness, Cancer,…
