Important Reminders for 2025 Plan Benefits
Attention Valued Partner,
With the new year underway, we would like to provide you with a few important reminders to help you assist your members in utilizing their 2025 plan benefits. Topics for your attention today include:
- Wellcare Spendables® Card Activation & Store Finder Information
Pharmacy Processing Information and Medicare Prescription Payment Plan (M3P) Reminders
Wellcare Spendables ®
New members on plans that offer the Wellcare Spendables® Card will receive their card by mail. If they do not receive a card, enrollees may request a replacement card through their Member Portal. Note: Existing members will continue to use their current card. Their PY2025 benefits will be added to their existing card on the date the member becomes eligible.
Activating the Wellcare Spendables® card is the first step to members accessing this exciting new benefit. There are three ways members can activate their new card:
- Phone: 1-855-256-4620 (TTY 711)
- Mobile App: Download the Healthy Benefits+ app
- Online: Log-on to the member portal
Once their card is active, finding a participating store is simple and quick:
- Members or agents may visit the Wellcare Spendables® Store Finder and use this convenient feature to type in a zip code. The Store Finder feature is also available within the Healthy Benefits+ app.
In 2025, members shopping for OTC or Healthy Food items through Healthy Benefits+ will receive fulfilment through Amazon. This means members will enjoy:
Note: An Amazon Prime Membership is NOT Required. Healthy Benefits+ dollars cannot be added to an Amazon Prime wallet.
- Members can also use their allowance dollars toward OTC and Healthy Food item delivery through Uber Eats via the Healthy Benefits+ portal. When using their Wellcare Spendables® card at checkout, members will automatically receive free delivery. To learn more about how to get started on Uber Eats, review this helpful resource.
Pharmacy Processing Information and Medicare Prescription Payment Plan (M3P) Reminders
Express Scripts Pharmacy will continue to be our preferred mail service pharmacy in 2025, offering preferred pharmacy cost sharing and the convenience of safe and discreet delivery to the member’s door with free standard shipping. See plan benefits for details. Members can sign up and/or submit new prescription requests through the Express Scripts website. Members should utilize their Member ID Card when they go to the pharmacy. If they do not have their ID card, they can give the pharmacy their member ID and the pharmacy processing info listed below:
Also, remember that the new Medicare Prescription Payment Plan (M3P) went into effect as of January 1, 2025. The program allows prescription costs to be spread across monthly payments that are billed directly to the member. After opting in, when a member fills a prescription for a drug covered by a Part D plan, they won’t pay anything at the pharmacy. Instead, the member will receive a bill each month from the plan. Anyone on an MA plan with drug coverage or a PDP is eligible to use this payment option.
Please review the M3P FAQ document for more information. As always, thank you for your continued partnership!
The information on this website is for agent use only and not intended for the general public.