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IMPORTANT UPDATE: Producer Portal Password Reset Requirements
IMPORTANT UPDATE:Producer Portal Password Reset Requirements In This Edition: UPDATED Producer Portal Password Reset Requirements As part of Highmark’s continued efforts to ensure we remain vigilant in a world with increasing cyber threats, a new password policy has been created for users of Highmark’s Producer Portal. Effective February 16, 2024, when a new password is being…
Expanding Soon to More States: UnitedHealthcare Dental, Vision, Hearing Plans!
You must be logged in to view this content Get Ready to Expand Your Business! UnitedHealthcare® Dental, Vision, Hearing Plans are coming to the following states*: AK, AL, HI, KS, MS, NC, NE, SD, TN, and WY Beginning on March 26, 2024, you can start selling UnitedHealthcare® Dental, Vision, Hearing Plans (DVH) for April 1, 2024, and…
Essence Flex Spend Mobile AppDownload
As your members start using their Flex Card, it’s important that members shopping locally for OTC items are familiar with the Essence Flex Spend App. This App allows members to check their OTC balance, find approved retailers and verify if items are approved with the bar code scanner function. To view the Essence Flex Spend…
Keeping you informed: Change Healthcare & D-SNP enrollments.
Keeping you informed: Change Healthcare network outage. As you may know, we use a company called Change Healthcare (CHC) to verify Medicaid eligibility for D-SNP enrollments. CHC is experiencing an ongoing network outage that is affecting certain business operations, as well as the operations of other companies nationally. This outage is causing a temporary delay in…
Aetna Medicare Advantage – “Rules of the Road” Reminders for the Open Enrollment Period (OEP)
As we kick off 2024, the Aetna Medicare Advantage Team extends our warmest wishes for a year filled with prosperity, good health and success. We would like to take a moment to ensure that you are well-prepared for the OEP. To assist you in providing the best guidance to your clients, we have created the…
MedicareCENTER Call Recording Solution
MedicareCENTER offers Call Recording Solutions for you! Call Recording capabilities will be available in MedicareCENTER in advance of AEP, and will include: Inbound call recording, store and download solutions Outbound call recording, store and download solutions Call recordings stored for 10 years, as required by CMS CMS-required scripting for the beginning of each prospecting call…
