Important Reminders

Be sure to check for updated Approved Food Retailer listings via Nations. This listing is subject to change weekly. You can view it in the AgentPortal. Sample listing is attached.

SEP Updates

Current SEP’s
DisasterAffected CountySEP End Date
Hurricane IanStatewide5/31/2024
North Fl TornadoesAlachua, Baker, Bay, Bradford, Brevard, Calhoun, Citrus, Clay, Columbia, Dixie, Duval, Escambia, Flagler; Franklin, Gadsden, Gilchrist, Gulf, Hamilton, Hernando,  Hillsborough, Holmes, Jackson, Jefferson, Lafayette, Lake, Leon, Levy, Liberty, Madison, Marion, Nassau, Okaloosa, Orange, Osceola, Pasco, Pinellas, Polk, Putnam, Santa Rosa; Seminole; Sumter, St. Johns, Suwannee, Taylor, Union, Volusia, Wakulla, Walton, and Washington Counties5/31/2024

Enrollment Reminders:

Agents may not market SEPs; however, please be aware of all available SEPs to help beneficiaries who believe they missed an election period due an emergency or disaster. (See Above)
When using an SEP, Agents should always: Ask the beneficiary if they can show proof that they live/lived in an impacted area at the start of the SEP eligibility periodIf the beneficiary does not have proof, ask them to verbally attestConfirm the beneficiaries had another election period available during the time of the incident period that they were unable to utilize due to the disaster or other emergencyOnce verified, use election code SEP-DST on the applicationIf using Sales Connect, use “I was affected by a weather-related emergency or disaster (as declared by the Federal Emergency Management Agency (FEMA). One of the other statements here applied to me, but I was unable to make my enrollment because of the natural disaster” option.
Be sure to review the required Pre-Enrollment Checklist with a beneficiary prior to enrollment. You should cover these items in full and confirm that the beneficiary understands all items addressed
Remember to obtain Scope of Appointment (SOA) forms and only discuss products with potential enrollees that have been agreed to on the SOA
You should review all health care choices with the beneficiary and help them to select a plan that best meets their needs and situation

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