Medicaid lookup tool on CignaforBrokers

This tool is available for the AL, AR, CO, CT, FL, GA, MD, MS, and PA markets.

Are you using our Medicaid lookup tool available on

Last year, we launched our Medicaid lookup tool, which makes it easy to check your customers’ Medicaid status. This tool is available to brokers selling in the Alabama, Arkansas, Colorado, Connecticut, Florida, Georgia, Maryland, Mississippi, and Pennsylvania markets. More states to come soon!

By confirming your customers’ Medicaid status using our lookup tool, you can save time because you won’t need to call CARL or the state office for assistance, or search for a recent letter that verifies coverage. In addition, you’ll be able to check if your customers qualify for the plans they are considering.

Make sure you try our lookup tool on your next D-SNP enrollment!

Cigna Agent Resource Line (CARL)


7 a.m. to 6 p.m. CST, Monday through Friday

The information on this website is for agent use only and not intended for the general public.

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