Highmark Federal Markets: Webinar Wednesdays Return This Spring. Register Today!

In This Edition:

  • Register Today for Webinar Wednesdays
  • Reminder: Updated Producer Support Contact Email Address
  • 2024 Agent Field Guide
  • Contacts and Additional Resources

Register Today for Webinar Wednesdays

Your local Highmark Broker Representatives will be offering monthly webinars starting in March and running through August.
Our upcoming webinar series, outlined below, will be focused on a variety of new topics each session intended to help you grow and maintain your book of business. Additionally, each webinar will include time for a general Q&A session so our Broker Representatives can answer any questions you may have. 

Registration is required to attend these webinars. To participate in our first session in March, click on the link below to register and add it to your calendar. After registering, you will receive a confirmation email containing information about joining the webinar. Links to register for the remainder of the webinars will be available in a future email blast. We hope you’ll join us!



  • 4/17 10:00am- Consumer Portal / Producer Portal
  • 5/15 10:00am- Network Sharing / Find a Doctor
  • 6/19 10:00am- Marketing Pieces and Campaigns
  • 7/17 10:00am- Diabetic Coverage
  • 8/21 10:00am- Enrollment Best Practices

Reminder: Updated Producer Support Contact Email Address

Effective March 1, we introduced a NEW email address for Producer Support for most of our Federal Markets geographies and lines of business!

Pennsylvania, West Virginia, Delaware Medicare and ACA Producer Support:

New York ACA Producer Support:


  • New York Medicare Producer Support will continue to utilize the albany.liaison@bsneny.com email address.
  • This change does not impact the Sales Support team contact information, which remains:
  • Please make note of this change and use the new email address as outlined above.
  • To view and download an UPDATED Producer Support Resources reference guide for Producers, click here 

2024 Agent Field Guide

One of our most comprehensive resources, the Agent Field Guide is an excellent source of information about how to do business with Highmark and includes detailed plan information for our products in all of our sales regions. For the most up to date version of this tool, please click the following link:

Click here for the 2024 Agent Field Guide

If you have questions, please contact our Broker Services Team at highmarkseniormarkets@highmark.com or call 800.652.9459.

The information on this website is for agent use only and not intended for the general public.

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