February News

Local market support

Cigna Healthcare takes pride in supporting our local broker partners and providing you with the support you need to grow your business. That’s why we have a team of Broker Managers available to help you out, no matter where you are. Whenever you face a challenge, your Broker Manager is ready to provide guidance, point you toward resources, or serve as a sounding board. Broker Managers can assist with market knowledge and support, lead generation, grassroots marketing, technological support, and more! If you haven’t already, reach out to your local Broker Manager today.

Broker Manager contact sheet

Monthly trainings

We have many monthly trainings available on Medicare Advantage and Supplemental benefits. Make sure to register for a session. Check out our full March training schedule below for topics and registration links. • March training schedule

Change in renewal payment structure.

As a reminder, Cigna Healthcare has changed from annual renewal payments to per member per month (PMPM) payments for our MA and MAPD plans. This change aligns Cigna Healthcare with the industry standard for renewal payments and offers many benefits to our agent and agency partners. Click below to learn more. • PMPM change

PDP commission statements

Please note that PDP commission statements are mailed out directly to brokers. They are not available online on CignaforBrokers at this time. However, you can still view your Medicare Advantage statements online on CignaforBrokers.


Are you set up on our broker portal? CignaforBrokers provides you single sign-on access to Producers’ University, CustomPoint, Salesforce, and more. Log in to take advantage of all the features. Make sure to check the ‘My Messages’ center for important and timely messages. • CignaforBrokers login guide

Helpful links and resources. Please note: The links with * require log in to Producers’ University to access.

Questions? Cigna Agent Resource Line (CARL)



7 a.m. to 6 p.m. CST, Monday through FridaySpanish queue available

The information on this website is for agent use only and not intended for the general public.

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